Pre-Convention Check In
Captain phone-confirmation list for Wednesday. Enter the captain’s name, then the people assigned under that captain appear below. If one of those people also works under another captain, all of that person’s shifts show here too, so they only need one phone call. This stays separate from day-of check in.
✅ Ready to go
Captain phoned them and they agreed to do the shift.
❌ Can’t do shift
They said they can no longer do the shift.
⚪️ No answer yet
Captain tried or hasn’t reached them yet.
🟡 Needs follow-up
Unclear, left message, or needs another call.
Mission Control
Live Drop Off view. Pick a day, then review Zone 1 and Zone 2 by shift captain. The numbered map positions turn green when checked in and stay red when not checked in.
Missing / not checked in
Checked in / covered
Parking lots and wayfinder corridor map for St. John’s 2026. Parking captains can mark a garage full here; administration watching Mission Control will see that lot turn red live.
Bus 1
BUS-1Bus 2
BUS-2Bus 3
BUS-3Bus 4
BUS-4Bus 5
BUS-5Bus 6
BUS-6Bus 7
BUS-7Bus 8
BUS-8Bus 9
BUS-9Bus 10
BUS-10Tutorials
Drop-off / Pick-up Flow
Use this tutorial section for the basic drop-off and pick-up flow instructions.
Traffic attendants
- Direct cars only until they are safely stopped.
- Once safe, signal attendants to approach the vehicle.
- Keep cars moving as directed; do not step into unsafe traffic flow.
- If a traffic control company is present, follow their direction.
Passenger attendants
- Approach vehicles only after traffic attendants signal it is safe.
- Assist passengers promptly and kindly.
- Keep loading/unloading short so traffic does not back up.
- Use hi-viz vests while working around vehicles.
D1 / D2 Drop-off Areas
Use this map for the pick-up and drop-off loading areas. This is not the emergency evacuation map.
Shift Captain Quick Reference
Start of shift
- Arrive early and welcome/orient volunteers.
- Set up necessary WhatsApp communication with the day's hotel overseer and related shift captains.
- Keep chats brief, factual, and necessary. Do not use delegate names outside approved systems.
- Document important issues for shift change.
Escalation levels
- Level 1: minor volunteer, timing, flow, and hand-off issues you can resolve calmly.
- Level 2: repeated issues, hotel staff conflicts, transportation disruptions, or anything affecting multiple people — bring to hotel overseer/key man.
- Level 3: medical emergency, safety concern, delegate in distress, urgent/unclear matters — escalate immediately.
Key FAQ Notes
- Medication: Do not share medication. Direct to pharmacy, hotel help desk, medical team, or qualified help as appropriate.
- Language barriers: Download Google Translate or Apple Translate and needed languages in advance.
- Lost items: Take items to the hotel information desk at the end of shift; report who/what/activity if known.
- Media: Do not give official statements. Collect contact info/deadline and forward to the shift captain/key man/PID.
- Non-delegate ride requests: Kindly explain the shuttle is prearranged for scheduled international delegate transportation only.
- Children/extra people: Curb/dispatch assignments are high-risk moving-vehicle areas; only assigned/trained volunteers should be present.
Whiteboard
Drag the small buses onto the whiteboard. Drop Zone 1 is marked on the board. Positions save on this browser.
Buses
Evacuation Positions
Emergency evacuation / muster-location reference for Mary Browns Centre and St. John’s Convention Centre.
Tap the picture to enlarge
Conflicting or Empty Schedules
Shift Captain Quick Reference
Captain notes now live under Mission Control → Tutorials.
Open Tutorials / Captain Notes